Privacy Policy

Last Updated: 05.04.2024

Effective Date: 01.04.2024

Changes to Privacy Policy

We may update this privacy policy from time to time. Any changes will be reflected with an updated “Effective Date” at the top of this page. If there are material changes to how we use your personal information, we will notify you through email or with a notification on our website.

1. Introduction

This privacy policy outlines how Sleep Network collects and processes your personal data through your use of our website https://sleepnetwork.com.au/.

By providing us with your data, you acknowledge that you are over 13 years of age.

Contact Details

If you have any questions or concerns regarding this privacy policy or your personal information, please contact us at:

Our full details are:

Full name of legal entity: Elite Digital (“Elite Digital,” “we,” “us,” or “our”)
Email address: info@elitedigital.com.au
Postal address: Mitchelton, Brisbane, QLD, 4053.

2. How We Collect and Use Information

We may collect and process the following categories of personal data:

Communication Data: Information you provide through contact forms, emails, or social media messages, used for communication purposes and record-keeping.
User Data: Information about how you use our website and online services, used for website operation, security, and content optimisation.
Technical Data: Information about your device and online behaviour, used for website analytics, security, and personalised content delivery.
Marketing Data: Information about your marketing preferences and interactions with our promotional materials, used for marketing communications and analysis.

Sensitive Data

We do not collect sensitive data such as race, religion, or health information.

3. How We Share Your Data

We may share your personal data with:

Service providers who assist in website operation and order fulfillment.
Government bodies as required by law.
Third-party advertising platforms for marketing purposes.
Other companies in the event of a business transfer or merger.
If you request a password reset, your IP address will be included in the reset email.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

4. Data Security

We maintain all Personal Information with physical, electronic, and managerial safeguards to help ensure the security and confidentiality of the data against reasonably foreseeable risks. Security is designed to prevent unauthorised use, access, disclosure, destruction, and changes of data.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.

6. Your Legal Rights

You have the right to access, correct, or delete your personal data, as well as request restrictions of processing or data portability. If you have an account on this site or have left comments, you can also request to receive an exported file of the personal data we hold about you, including any data you have provided to us, and request the erasure of any personal data we hold about you. However, please note that this does not include any data we are obliged to keep for administrative, legal, or security purposes. If you wish to exercise these rights or have any enquiries, please contact us through our contact page.

7. Third-Party Links

Our website may contain links to third-party websites with different privacy practices. We are not responsible for the privacy policies of these websites.

8. Cookies

We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

9. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

10. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

11. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

12. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal data from children.

Contact Us

If you have any questions or concerns about our privacy practices, please fill in a contact us form.